Request Account Deletion

Use this page to request deletion of the cloud account data held by UPSC PYQ Boost. Requests are handled manually by DB Studios.

How to request deletion

1. Email dbstudios26@gmail.com with the subject “Account Deletion Request”.
2. Include either the phone number used to sign in, or your user code. Your user code is shown on your Profile screen in the app. Guests can use their displayed profile name and say that the account is a guest profile.
3. Include a reply email address so we can ask for information if needed and confirm the outcome. We process requests manually; we will tell you the expected completion time when we acknowledge your request.

What a cloud deletion request removes

After we verify and process a request, we remove these cloud records for the account:

• The Firebase Authentication account record.
• The profile document at users/{uid}, including its XP, coins, streak, subject-performance data, and the leaderboard row drawn from that document.
• The display-name reservation at usernames/{normalizedName}.
• The user-code record at userCodes/{code}, where the account has one.

Guest profiles are included. A guest account has an anonymous Firebase Authentication record and, after profile setup, profile and display-name records in the cloud.

Data stored only on your device

Important limits

We describe the specific app records above rather than promising deletion of “all associated data.” Operational logs, backups, support emails, and services not represented in the app may have separate retention requirements.

Signing out ends the session on that device; it does not remove cloud account records. You may request deletion by email, and you may uninstall the app to remove its local data on that device.

More information

For details on what data we collect and how it is used, see our Privacy Policy. You can also return to the UPSC PYQ Boost homepage.